International Usability: Big Stuff the Same, Details Differ

Summary: User testing on 3 continents confirmed that the main usability guidelines hold worldwide, but many other considerations exist to better support international users. Earlier this year, we ran a range of usability studies of websites, intranets, and mobile sites and apps in Australia, China, and the United Arab Emirates (UAE). Of course, we’ve always […]

Everything You Know About CSS Is Wrong (IE8)

by Rachel Andrew and Kevin Yank Perhaps you’ll feel slightly uncomfortable about the example you will see—after all, haven’t web standards advocates like myself been insisting for years that you shouldn’t be using tables for layout? When released, Internet Explorer 8 will support many new values for the CSS display property, including the table-related values: […]

Three Important Usability Challenges for Designing Web Apps

Jared M. Spool, User Interface Engineering A benefit of joining the Hertz #1 Gold Club is a simplified experience for reserving a rental car. As a member, the web site remembers your billing information, frequent flyer preferences, and frequent cities you travel to, eliminating time consuming steps from the reservation system. This enhances customer loyalty, […]