Web design case studies and consulting p

Web design case studies and consulting projects provide convincing evidence that when companies fix known Web site usability problems they see a boost in site success metrics. These success stories should be use to prove to peers and executives that the time and money it takes to fix usability issues is well spent, and they […]

Social Business Trust Points – Strategy Or Integration?

Interesting article about Marketing & Emerging Media by Spirocks What are you moving toward? More specifically, when you’re tweeting out, Facebooking and blogging up a storm, what are your objectives? I’ve thought about this at length and I keep coming up with, you’re trying to create trust points. Trust points: Points at which people trust […]

Inline Validation in Web Forms

USABILITY: See your site or web application thru your user’s eyes Increase your sales in a 100% Reduce your cost in a 90% Reduce time in a 50% 50% of your users can not find what they are looking for Structure your site of lose 83% of your users by LUKE WROBLEWSKI – SEPTEMBER 1, […]

If a user can’t find the information does it exist?

Measuring Usability-Jun 28/11 The inability of users to find products, services and information is one of the biggest problems and opportunities for website designers. Knowing users’ goals and what top tasks they attempt on your website is an essential first step in any (re)design. Testing and improving these task experiences is the next step. On […]

Agile Development Projects and Usability

Summary: Agile methods aim to overcome usability barriers in traditional development, but pose new threats to user experience quality. By modifying Agile approaches, however, many companies have realized the benefits without the pain. Depending on how they’re handled, Rapid Application Development (RAD) processes such as Agile and Scrum can enhance or threaten user experience quality. […]

International Usability: Big Stuff the Same, Details Differ

Summary: User testing on 3 continents confirmed that the main usability guidelines hold worldwide, but many other considerations exist to better support international users. Earlier this year, we ran a range of usability studies of websites, intranets, and mobile sites and apps in Australia, China, and the United Arab Emirates (UAE). Of course, we’ve always […]

Uncovering Users In Your Own Organization

by Lynn Rampoldi-Hnilo – Box&Arrows “It’s still research, but from an internal perspective. There is a wealth of information at your fingertips in your own office, and surprisingly, some of it is usability-related.” As user experience professionals it is crucial to your success that you learn who your users are, understand their environments and business […]